Delivery And Return Policy

Sex Toys In Bangkok has its own delivery and return policies based on the services and products provided to the customers. Those who want to buy products from our store must be aware of our all delivery methods and payment methods.

Sex Toys In Bangkok is a genuine store doing business all over Thailand and operates from Thailand. The standard delivery time is 5 to 7 days and it also depends on the various courier service. We accept payment globally through the world’s most secure payment gateway PayPal and we also accept payment from any Debit Card or any Credit Card. The product is fully discreetly packed like a gift and only the customer’s name, address, and contact number are written on the parcel.

Report us within 48 Hours
In any case, if the customer gets any wrong product or any damaged product then the customer should report us within 48 hours then we can take action on your report and if you report us after 48 hours of the product delivery then no legal action is taken on your report.

Products to be replaced and not refunded
In any case, if any customer gets the wrong product then the customer sends a request for returning the product. In such cases, the product is replaced within a minimum time but no refund is allowed for any cases. After the request for returning the product, you get the replaced product as soon as possible. These are the adult toys so according to the standard for returning Adult Products the products should not be unboxed or not used and the customer must be prove that the products are unboxed and unused.

Damage by the user is not to be considered
If the parcel was delivered by us without damage and also the right product but the customer later damage it or change the right product with another product after the delivery then no request for return is accepted in such cases.

Stay Updated with your Shipment Details
For placing an order you just simply visit our website sextoysinbangkok.com or you can do a mail with your requirements to [email protected] and you get all information regarding your order into your email or SMS. For getting the update on time please update your current details in your order account.

All orders are delivered through very genuine and best couriers services like Kerry Express, DHL, UPS, Aramex, etc. All customers get regularly updated about their shipment through SMS or emails. We also have a self-pickup service in the whole of Thailand. If any customer wants then he/she can pick up their product at their desired pickup point.